Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the Services provided, we will refund back the money paid by you, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before taking the Services.

Cancellation Policy

If the customer changes its mind for the Services taken, we will not be liable to cancel the Service. In case customers asks us to hold the processing of the Service, we shall hold the fees paid for a period of 1 year from the date of payment.

Before processing any refund, we reserve the right to make best effort to complete the Service. In case, of non-completion of services post receipt of refund request, a cancellation fee of 20% + earned fee + fee paid to government, or any third party would be applicable and payable (if not paid already)

Refund Policy

We will refund the money only in case we fail to provide service to our customers from our end post our internal investigation. Customers will be required to apply for the same via email at and providing the requisite details.

Refund will not be provided to the user, once it is earned by the company, because of the time and energy invested by our manpower for their work done, which is not returnable. All the resources invested by the company including but not limited to processing fees, payment gateway charges, admin fees, and cost of resources for the work done, will be deducted. Further no refund of money which is paid to government bodies, such as filing fees or taxes, or to other third parties with a role in processing your order will be refunded.

Ungovernable Factors

The result of a particular Service cannot be guaranteed in case the same involves dependency on Government or Statutory or Administrative Authorities etc. (“Government Authorities”) related to the said Service. This further implies that rejections/ approvals /responses by Government Authorities or technical issues with Government Authorities sites including Government Authorities backlogs etc. are not within the purview and control of Multicounsel. These may lead to unexpected delays before completion of the process and factors like these are outside our control hence not eligible for refund.

Force Majeure

Multicounsel will not be considered responsible and shall not be liable to the Customer for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, pandemic, epidemic, famine or plague, action of a court or public authority, change in law or regulation or procedure, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control of Multicounsel, whether foreseen or unforeseen (each a “Force Majeure Event”). Multi Counsel will not be responsible and liable if default under any terms of Service and/or provision of any Service is delayed or could not be completed or leads poor Service for reason attributable to a Force Majeure Event.